Laura Delgado

External Affairs Manager

Consorcio Regional de Transportes de Madrid


Born in Madrid (Spain) on the 28th September 1977
Laura Delgado is Civil Engineer specialized in Transport, and Master Degree in Sustainable Mobility. She started working in Consorcio Regional de Transportes de Madrid (CRTM) in 2006, in the Studies and Planning Department as European Projects Manager, and has been also involved in several planning and feasibility studies, being the last ones the Strategic Plan for Sustainable Mobility in Madrid Region (2013-2015).

From 2014 she is the External Affairs Manager of CRTM in charge of the communication and information issues of the company, Corporate Social Responsibility, as well as international issues such as international projects, hosting delegations visiting the public transport system in Madrid, keeping relations with international associations (UITP or EMTA) and collaborating with different European Commission institutions.

Title: Madrid Interchange Plan

One of the most important factors when conceiving an intermodal system is the conception of interchange or transfer points as main nodes of the transport network. These nodes must be optimised by making them maximally functional and pleasant, requiring thorough groundwork and planning, taking account of local characteristics, opportunities and constraints.

That is the case in Madrid Region, where the underground interchange terminals represent a crucial aspect of the public transport system, allowing users to make a wide range of journeys comfortably and easily. The transport interchanges act as access gateways to Madrid’s public transport, optimising accessibility to the mainly urban modes of transport.

The Consorcio Regional de Transportes de Madrid’s Interchange Bus Stations Plan represents the culmination of a process intended to unify the interurban bus line terminals of each corridor of the Region, ensuring the system’s optimal modal integration. Location in the city, integration of various modes and types of mobility, and reduce the transfer time are the three basic elements in the interchange design.

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